This post explores some of the challenges of working with third-party delivery providers and the vital role played by dispatch systems in such trying times. Such shortcomings made business owners think, is third-party delivery enough?

Plus, the hefty transaction cost over extremely thin profit margins.

Such factors combined weigh heavily on the integrity of any business. While many businesses decided to shut their operations at the onset of COVID-19, others challenged the new normal and decided to continue doing business off-premises with the help of third-party deliveries.īut relying on third-party logistics came with its own set of challenges like abandoning direct control over your business operations, operating at an expense of your customers’ database, losing real-time visibility, lack of quality control, and no direct customer relationships.Īlso Read: Effect of COVID-19 on Dispatch Industries

Is Third Party Delivery Enough? Here’s What You Need For Your Business The pandemic really put third-party deliveries in the spotlight. How to create your own pickup delivery app? Third-party delivery, ever since its commencement in the early ‘90s has been an incredibly viable industry.įrom using walkie-talkies for communication with delivery drivers to using automated dispatch apps on mobile phones, the industry has seen tremendous growth in the last three decades.Ĭompanies such as DoorDash, Uber Eats, and GrubHub have been exploding in popularity since the outbreak which resulted in heavy demand for online services and home deliveries.īusiness operators who were previously unwilling to set aside an extra budget for third-party dispatch services have had to make a transition amidst such critical times.

Seamless delivery driver